No, not at all. Sometimes a spinner may feel a bit stiff when brand new. This is just part of the manufacturing process. But the more you play with it, the faster it will spin. This should only take a day or two.

Your school has a 3-week window to raise as many funds as they can. Once that ordering window is closed, you should have your spinner in about a week.

Absolutely. Just use warm soapy water and that should do the trick. We do not recommend putting your spinner in a dishwasher as this may change the shape of your spinner making it difficult to spin.